Privacy Policy

1. Introduction

At Mangoes Hyderabad, we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services. By using our platform, you consent to the practices outlined in this Privacy Policy.

2. Information We Collect

We collect different types of data to enhance your shopping experience, including:

2.1 Personal Information

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address

2.2 Payment Information

  • We do not store payment details such as credit/debit card numbers.
  • Payments are processed securely through third-party payment gateways.

2.3 Usage and Technical Data

  • IP Address
  • Device Information (browser type, operating system)
  • Browsing Activity (pages visited, time spent)

3. How We Use Your Information

Your data is used solely for the following purposes:

  • Order Processing: To confirm and deliver your order efficiently.
  • Customer Support: To address queries, complaints, or requests.
  • Marketing & Promotions: To send special offers (only if you opt-in).
  • Website Improvements: To analyze trends and enhance user experience.

4. Sharing of Information

We do not sell or trade your personal information. However, your data may be shared with:

  • Delivery Partners (for fulfilling orders).
  • Payment Gateways (to process transactions securely).
  • Legal Authorities (if required by law).

5. Cookies and Tracking Technologies

  • We use cookies to enhance user experience and track website analytics.
  • Users can disable cookies in browser settings, but some features may not function properly.

6. Data Security

  • We employ SSL encryption and other security measures to protect user data.
  • However, no online platform is 100% secure, and we cannot guarantee absolute security.

7. User Rights

Users have the right to:

  • Access their personal data.
  • Modify incorrect or outdated information.
  • Request deletion of their data (subject to legal limitations).

8. Retention of Data

  • We retain personal data only as long as necessary for order processing and legal compliance.
  • Inactive user accounts may be deleted after 12 months of inactivity.
  • Our website may contain links to third-party websites.
  • We are not responsible for their privacy practices and advise users to review their policies.

10. Updates to Privacy Policy

  • We may update this Privacy Policy periodically.
  • Users will be notified of major changes via email or website announcements.