Shipping & Delivery Policy

Shipping Policy

4.1 Delivery Locations

We currently deliver across Hyderabad only.

4.2 Delivery Time

Orders are delivered within 1-2 days of purchase.

Delivery may be delayed due to unforeseen circumstances like bad weather or high demand.

4.3 Delivery Charges

Standard delivery charges apply and will be displayed at checkout.

Free delivery may be available for bulk orders or special offers.

4.4 Failed Deliveries

If the customer is unavailable at the time of delivery, we will attempt a second delivery; if unsuccessful, the order will be canceled without a refund.

Frequently asked questions

How soon will my order arrive?

Orders placed before 10:00 AM IST are dispatched the same day. Orders after the cutoff ship the next morning. Most customers receive their order within 1-2 days of purchase.

Do you deliver outside Hyderabad?

Not currently. Our network covers 134 localities inside Hyderabad. You can check your pincode at checkout or on our delivery areas page.

What happens if I am not home when the rider arrives?

The rider will attempt a second delivery the same day or the next. If both attempts fail, the order is cancelled without a refund because mangoes cannot be safely restocked once they have been out for delivery.

How are delivery charges calculated?

Standard delivery charges are shown in the cart and at checkout before payment. Free delivery may apply to bulk orders or seasonal promotions and will be indicated explicitly at that stage.

Can I change my delivery address after placing the order?

Address changes are possible only before dispatch. If your order has already been handed to the rider, we cannot redirect it. Send us a WhatsApp message immediately after ordering if you need to change the address.